Learning More About Compassionate Sales in Growing Business

Learning More About Compassionate Sales in Growing Business

It has been more than a year for us all to live with the global pandemic. The situation has gotten better with vaccination all over the world. However, the effects are still there as it has not fully contained yet. It may take time to transition to the new normal and almost every sector has been affected greatly including business industry. Many business owners have been struggling  alot during the pandemic. They have to quickly pivot by offering the real deal to consumers. It is time for every company to sell with compassion. 

Selling with compassion

It is important to remember that not only are business owners affected by the pandemic, but the consumers in general is also very much affected. The best thing to do now is how companies deliver what their customers need with compassion. And here are basic fundamentals to do so:

Attentively listen to your customers

It will be the best thing to do if you can encourage your customers or prospects to talk more about their concerns. Their feedback is very valuable for you to build relationship with them in the long run. By encouraging them to talk, you will learn more about them because you know what their businesses and challenges are. By understanding their issues, you know what actions to take to help them solve their problems more effectively with what you can offer from your brand.

Avoid judging

When you listen to your customers, clients, or prospects always open your mind. Avoid judging them because it doesn’t align well with your purpose to sell with compassion. When you talk or interact with your customers or prospects, make sure that you focus on the issues and not easily blaming them. Help them to understand why they experience their struggles and what recommendations you can give for them. Even if you cannot fully give them the best solution, at least you have some recommendations for them to try by themselves to see if it works for them. 

Be an asset for them

Do not just present yourself as a company who is there to sell something. Make your customers view you as someone trusted, available, and resourceful for them. Showing your compassionate is not about crying together with your customers or treating them like a fragile kids. Make sure that you treat them with respect but be honest and objectives with your views. Inform and educate them with information they need to know, be it challenges, risks, etc. This way you also give them a chance to make decision themselves.

Demonstrate empathy

Demonstrating empathy should be your fundamental as a good human. When your clients tell their stories, and ask for solutions, try to put yourself in their shoes. Instead of showing fake sympathy, show them that it is okay to be vulnerable, hurt, or emotional. Assure them that they are not alone and that many people are experiencing similar challenges. By demonstrating empathy, you aim to help not to sell. Only this why your customers will feel your compassion of what you do. 

5 Ways to Freshen Up An Old Villa Jimbaran Bali

How to Freshen An Old Villa Jimbaran Bali

If you ever stroll around Jimbaran, you will find that this little beach town is lined up with a mix of new hotels, resorts, and old nice vacation rental from the past decades. This is the sad part of owning any villa—what might be trendy and luxurious now will probably goes out of style in the next ten years. Also, furnitures and appliances break down and you’ll need to replace them anyways. Just like people, not every old property could age with grace. If you have or plan to invest in an old villa in Jimbaran Bali, you might need a renovation project. So what you need to do to fresh up an old property and increase bookings? 

Why You Need to Renovate An Old Villa Jimbaran Bali 

Owners of vacation rental properties are frequently cautious to invest in improvements to their second residences. They are unsure that the upgrades will result in increased reservations, and they do not want to waste money. While these are valid concerns, surveys found that owners who make little improvements to their vacation rental properties enjoy a significant rise in both bookings and favorable reviews.

You can raise your rates and recoup the money invested on vacation rental enhancements if your property obtains more reservations and 5-star reviews.

What to Do When Revamping A Vacation Rental

Your property should always satisfy the greatest standards of comfort, cleanliness, and convenience to avoid unfavorable evaluations from travelers. You will need to examine the quality of your vacation rental and make some adjustments at some point in order to retain high expectations. Certain characteristics of a residence make it ideal for a holiday rental. Aesthetics, comfort, and safety should be the primary considerations in any makeover in your villa Jimbaran. Make the property a pleasurable location to stay at any time of year, whether you want to use it as your own vacation hideaway or rent it out.

Change the Flooring

Replace dark flooring with more colorful options to lighten the environment if there are any gloomy areas in the house. Consider natural hardwood for a more rustic look that will transport you to a country or woodland hideaway. It’s also crucial to make sure that the flooring is free of potential risks like damage that could cause a trip and fall, or protruding nails.

More Bali Vacation Rental Story:

You Will Love Staying in Canggu Bali Villas and This is Why

Villa Jimbaran Bali Bedroom Upgrade 

Villa Jimbaran Bali Bedroom Upgrade

The bedrooms are the aspect that will have the most impact on guests’ stay. You can sure that if your guests have a bad night’s sleep due to an old mattress, scratchy linens, or too much light, those negative experiences will show up in their reviews.

When it comes to bedding, you want to provide the elegance of a hotel room while maintaining the convenience of a vacation rental. Linen sheets, plush mattresses, fluffy duvets, and extra pillows are all essentials for a wonderful guest experience in the bedrooms. Take inspirations from architecture and interior designs pages like Architectural Digest, Elle Decoration, or The Spruce or other magazines and try to apply what you can to your villa Jimbaran Bali. 

Refurbishing the Old Bathroom

Refurbishing the Old Bathroom

Guests may be put off by old showers, tubs, sinks, and other obsolete bathroom fixtures. And, no matter how hard you try to keep them clean, they can get soiled, broken, and filthy as a result of the constant use from family after family. Your renters will appreciate the cleanliness and upkeep of a space that sees so much use from so many different individuals, whether you simply want to replace outdated items with a simple, newer version or update to a more elegant feel.

Kitchen Amp-Up

Kitchen Amp-Up

Travelers choose vacation rentals and villas in Jimbaran over hotels and resorts for a variety of reasons. One of which is the availability of a full kitchen. Guests expect to be able to cook and entertain themselves in your rental, making it feel like a wonderful home away from home. This implies that a kitchen with new appliances, a dining table, and silverware-stocked cabinets can earn excellent evaluations, yet an old kitchen with no space to eat and no materials to use may result in an empty calendar.

More Bali Vacation Rental Story:

You’ll Love Staying at A Villa in Ubud and This is Why

Spruce Up the Exterior of Your Jimbaran Villa

Spruce Up the Exterior Jimbaran Vacation Rental

Guests are interested in more than simply the interior of a holiday house. As a vacationer, you want to arrive at your rental house and immediately feel at ease. When it comes to vacation homes, curb appeal can be a decisive factor. If the home’s outside isn’t up to pace, some individuals may not even give it a second glance. With all the salt and sun, the outside of your property can degrade, so it’s crucial to keep up with the external maintenance of your home by repairing old siding as needed and updating the paint job on a regular basis.

What You Need to Know About Small Business Owners And Entrepreneurs Of This Generation

What to know more about this generation’s small business owners and entrepreneurs

Small business community today is getting bigger and its growth can be seen from the increased number of people that turn into small business owners and entrepreneurs. There are many reasons why people choose this path. For example, they want to build their own financial freedom where they can create their own revenue instead of relying solely on their salary. Also, the access is wider now with how technology has improved a lot. 

What to know more about this generation’s small business owners and entrepreneurs

Many people say that to become an entrepreneur or small business owner is so easy. However, the reality is not like that at all especially because you have to start from zero. Even though the access is easy, the competition becomes tough as well.  Here are things you need to know more about small business owners and entrepreneurs of this generation:

Entrepreneurs are not going anywhere

What You Need to Know About Small Business Owners And Entrepreneurs Of This Generation

It means entrepreneurs and small business owners are only getting started. The challenges given by the global pandemic last year doesn’t make entrepreneurs and small business owners disappear from the industry. Small business community keeps thriving with the growth of more ambitious sole proprietors, pre-revenue startups, as well as self-funded shops. 

Small business owners and entrepreneurs come from all backgrounds

It is wrong to generalize small business owners and entrepreneurs based on one single background because in fact, they come from all backgrounds. Today, you can see people from different cultures are also in small business community. It means that small business and entrepreneurship belong to everyone who are willing to build their own success. Hence, it doesn’t matter what they come from because they share the same entrepreneurial goals. 

Small business owners and entrepreneurs are self-reliant

It is true that this generation’s small business owners and entrepreneurs are mostly self-funded, self-driven, as well as self-sustaining. In the U.S alone, almost 90 percent of small businesses are sole proprietors or have at least 20 full-time employees. Instead of waiting for help from others, they prefer taking action themselves to move forward. 

This generation’s doers are optimistic

Despite the global pandemic that hit 2020, 80 percent of small business owners and entrepreneurs believe that owning their business still outweigh the challenges the pandemic gave. They have put high hope for brighter future in 2021 with how vaccination is already started and global economy is predicted to recover soon. 

This generation’s doers have their own way to success

It is true that this generation’s doers are more creative in finding their own best strategies and plans to improve efficiencies. They are more bold to take out of the box ideas into reality to make sure they can reach their entrepreneurial goals. They have big picture in their vision of the future. They reimagine small frames altogether to create innovation that is beyond the board. Being part of small business community and surrounded yourself with driven, self-reliant people will have positive impact on you. 

Supporting Flexibility And Functionality Of Working From Anywhere

After the pandemic, remote work has been used as an alternative for people to keep working without jeopardizing their safety and health. There are benefits of remote work but the disadvantages are there as well. Today, with how the pandemic in on the work of being contained through various methods, many entrepreneurs hope for a better year. In fact, some companies around the world have started to assign their employees to return to the office. What about those who implement hybrid work or permanent work? Can you also do the same?

Supporting Flexibility And Functionality Of Working From Anywhere

The importance of supporting flexibility of working from anywhere

It is possible that you implement permanent remote work or hybrid. The problem is, not all leaders trust their employees to work from anywhere outside the office. Many argue that working in the office is more efficient. However, you can still create great result of hybrid or remote work if you support flexibility and functionality to your employees for working from anywhere. And how you get started? Here are some useful tips to consider to implement great support of flexibility of working from anywhere:

Remember that you don’t have all the answer

Even if you force your employees to work from the office, there is no guarantee that you have all the answer needed for every question arise during running business operation. Hence, it is essential to get comfortable operating without playbook. What you can do to create a new operating model is by following the build, measuring, and learning the method. However, it could take years so it is vital to have that kind of support for flexibility and functionality. It is also a must that you create a space for open dialogue among stakeholders to collect valuable data that help drive decision to the right impact for everyone. 

Keep in mind that everything is evolving, including the solutions to support remote workers

Spontaneous interaction often generate some of the best ideas. However, there are many types of interactions and you don’t have to be face to face to have it. Remote work today is more possible and manageable because of advanced technology. Not to mention that technology never stops evolving. Even if you cannot find a solution for today, it will come up tomorrow because technology will keep getting better at alleviating pitfalls of distributed works. You still have the opportunity to grow the most valuable company with different working method. 

Provide your people with the right tools

Investing in your people is vital as a form of giving support so they can do their best. No mater when or where they choose to work, provide them with the right software, hardware, and services that facilitate more seamless solutions. Also, you can invest in your people in the form of training them on virtual human interaction to keep the communication efficient. Communication is vital especially in hybrid model. To make remote work runs smoothly, your employees need to develop new skills related to virtual human interaction and good communication. 

Preventing Burnout While Building Your Business

Preventing Burnout While Building Your Business

You may have heard a lot about employees experiencing severe burnout. Imagine how bad it could be when you are a business leader since you have to cover so many roles. In fact, the majority of business leaders start their business journey from being an employee first. With exponential work to do and roles to fulfill, it is easy for business leaders to become a victim of burnout. 

How to prevent burnout as you build your success

Many people think that business leaders are those who have strong personality and confidence. They are portrayed as individuals with amazing control to perfectly balance their business life and work life. They are viewed as individuals who are so focused in pursuing their goals and always stay composed in any situation. However, the reality is that business leaders face many challenges and difficulties and they are not always as strong as they want to be. And one of the reasons is anxiety, stress, and burden that lead to burnout. And here are some tips for you to avoid burnout while pursuing your goals:

Defining your values from the beginning

It is essential that you define what your company does in the simplest terms before building any business model you are passionate about. It applies to your own life as a business leader and entrepreneur. You need to define your value as early as possible, making it something you can fall back into whenever you feel like you are wandering too far. Remind yourself that you cannot do everything perfectly and by your own. Define things that you will or will not do for your company so you know what value system you build that help you to stay focused. 

Building brand reputation without compromising boundaries

Many business leaders and entrepreneurs take a saying ‘customer is king’ to another level or to the point of misinterpreting the real meaning. They try to please customers and clients by doing everything. While it may result in great impact, it won’t be sustainable. Hence, it is more sustainable if you build your brand reputation without compromising boundaries. Building relationship with your customers by establishing good and open communication is great. However, set personal boundaries especially if you offer service that requires you to interact with your customers. 

Will it jeopardize your business if you set boundaries?

It is important that you set up personal boundaries and communication time. It means, you determine work hours clearly so your customers cannot get a hold of you anytime they want. It may sound so strict but it is important to train yourself how to respect the line between professional and personal matters. 

To avoid misunderstanding, communicate your own expectation with your customers or clients. Also, inform your them of your working hours so they know when to reach you out when they need you. They will respect that you have a life outside of work. Building boundaries can help you to focus more. Hence, you focus working during working hours, and focus on enjoying your time during off-work hours. 

How Should Business Leaders View Their Employees As?

Most employees spend their life at work. Sometimes, they feel closer to the people they work with than their own family due to the frequency of interacting with each other. Workplace culture is one of the most important keys to success for any business. Your organization will reach success more smoothly if you have great culture workplace filled with solid teamwork of your team. As a business leader, how should you view your employees? As a family or sport team?which is better?

How Should Business Leaders View Their Employees As

Understanding both views first

Before drawing conclusion of which better to view your employees is, it is important to understand both comparison first. Firstly, family is is precious part of your life and driven by emotions, primal instinct, and filial bonds. When you consider an ‘outsider’ your family, it means you put a high level of trust, loyalty, and reliance mutually reciprocated and fulfilling. What you can call family is a circle knit together through mutual tradition, support, attachment, and acceptance. When you view your employees as family, it could be a viable proposition in some scenarios. 

Meanwhile, a professional sport game analogy can be seen in professional setting like business industry. In a successful sport team, we see well-oiled machines with power structure, tactics, elaborate plans, and clear goals. Those elements are built by relationship and trust. Some sport teams call themselves family due to the bond they have built together along the way. In business industry, a good sport team can also result in successful achievement because everyone is so attuned with each other, knowing each other strength and weakness, and complete each other. 

Nurturing bonds with employees

Whether you view your employees as family or sport teams, the most important factor to pay attention to is how you can nurture the bonds with them in a healthy, positive way. As a business leader, you need to keep reminding yourself that the success you have been able to reached so far is a result of incredible work by your employees. As the leader, give your employees a vision to build something to reach the goals. Give them platform to put their best without fear, allowing them to experiment and accomplish in their own way. Those processes are what to build strong bonds especially when you nurture it with trust, loyalty, appreciation, and respect. 

Does label truly matter?

As mentioned earlier that workplace culture is the big asset you need to establish as good as possible to be rewarding for everyone in your company. It is where you and your employees grow and thrive together through healthy bond. Calling your employees as your family doesn’t really matter especially when they have been working with you for years. Every employee may be driven by different factors to motivate them such as loyalty, professional pride, or even money. What you can do as a leader is to cultivate all those various motivating factors and build the team ethos to pull everyone together in the same direction and deliver success. 

Establish Mental Discipline To Navigate Business Challenges

In business, having a strong mindset is not the only thing that matters. It is important for you to be able to be brave and more decisive in making decision, or solve problem. However, there is also mental discipline you need to build so you can navigate business challenges the right way. It is not easy to establish mental discipline as every individual may have different tendencies and characters. For examples, some people tend to find goodness in everything. Meanwhile, some others like to victimizing themselves when bad situation occur to them. 

What you need to do to build your mental discipline

Mental discipline is also about how you acknowledge of how deserving you are to have what you want because of how hard you have worked for it while turning your mind away from ‘self-victimizing’ thoughts. You can practice your mental discipline in both entrepreneurship and relationship. Both are crucial and intertwined with each other. It is essential for you to know how to disengage bad narratives and control and manipulate them into something joyful and fulfilling for you. 

To practice mental discipline, you need to choose to stay present int he situations you encounter even if they are not ideal. This is to allow you perceive and experience magic and synchronicity. By choosing to stay present, you stop yourself from doing unnecessary thing such as fighting in denials or arguing with reality which doesn’t generate any good result but mental exhaustion. However, it is also important to know that practicing mental discipline is not an attempt to make you good at pretending to ignore what is happening both in your personal life and business life. 

When you are facing non-ideal situation, what you need to do instead of complaining is ask yourself what quality you can develop to face the situation. Focus more on what you want to be in the situation and let it guide you through actions. it allows you time to reflect in yourself instead of haphazardly trying to fix the problem or bemoaning the situation. Only then, you will be able to develop the qualities you want to have. You will no longer focus on how to control the uncontrollable that will only lead to failure and frustration and choose to increase your power and potential instead. 

Avoid adding extra meaning to the bad situation you encounter. It can lead to more confusion and frustration, making you feel like you have done something wrong where in fact it is just the situation happens. Look at every bad situation happening to your business as an opportunity for you to get more creative so you can bring in more revenue.

Practice your mental discipline by focusing more on what qualities you want to develop during hard times. This way, your mental discipline will help guide you to choose aligned actions to respond more nimbly. With good mental discipline, you will be able to keep adjusting your target while staying on track with your goals regardless of the situation you encounter along the way.

Surveying Your Customers With The Right Questions

Surveying Your Customers With The Right Questions

For your business to grow positively, it is a must to conduct a survey to your customers. It is something that many business leaders, owners, sales, and professional tend to forget due to day-to-day needs. Meanwhile, engaging with customers is a must because then you get to know what they truly needs and how to meet them. A simple survey won’t take much time and it won’t be a hassle if you can do it efficiently. One of the most important element for successful survey is the questions. 

Engage with customers

It is a must to keep your customers engaged so they feel more valued and connected to your brand. Also, strong engagement with your customers will make more loyal to you because they will less likely ti get attracted to you competition. Also, many customers want you to improve so you can solve their problems more precisely and effectively. Through survey, you get to gain valuable insight to help your customers while also growing your business. 

The right questions to ask in surveying customers

The right questions to ask in surveying customers

It is a must for you to make time drafting and formulating the best questions to get the most valuable insight of your customers. Also, align your questions to your current key performance indicators and goals. And here are some example of great questions to ask your customers on surveys:

How did you learn about our business and products or services?

This kind of question is important so you know how and where they found you. It also allows you to know what made your customers looked for your product or service. From this question alone, you will know valuable information regarding to how to access your business, product, and service. 

How many other businesses, products, or services you consider purchasing from us?

This is kind of blunt question but it won’t offend anyone. From this question, you will get to know more about your competition or what probably made your customer considered them in the first place before deciding to choose you. 

Could you share top two reasons for purchasing our products or services?

From this question you will know the motivation behind your customer’s decision to purchase from you. This way, you know your brand’s strong points. Hence, you know how to utilize them in the next plan. 

What is the probability that you recommended us to your friends or families?

This is important question to know how valuable and recommendable your brand is. Also, you will know the level of satisfaction of the customers who made the purchase. If they are satisfied, they will most likely to recommend your brand to others. 

What would be something about us you think we could improve of?

This question is important to help you know your brand’ weakness is, be it the customer service, the availability, accessibility, price, packaging, etc. This is a great way to know exactly what to fix for your brand to deliver better offer in the future. 

Bali Property: Setting Up Best Rent Prices for Maximised Profit

Setting Up Best Rent Prices for Your Bali Property for Maximised Profit

Calculating rental fees for your Bali property villas is not an easy task. If you price your property too high, you risk attracting guests with high expectations who feel overpriced. If you set your pricing too low, you may not be able to make a profit, and potential clients may question your property’s quality. Low prices are also more likely to attract bargain hunters looking for a good deal, who may end up destroying the establishment. So how should you put the right price for your properties in Bali? Let us assist you in developing the optimum pricing plan for your property.

Set Up the Target Market of Your Bali Property

Going online to prominent vacation lettings websites. Our favourite is this Bali property website, Kibarer, to look at thousands of villas and properties in the island comparable to yours to check out the market. Examine holiday rentals with roughly the same amount of bedrooms and amenities. Keep in mind that you must also evaluate the surrounding neighbourhood. 

Competitor Research 


Find similar holiday rentals in your region by narrowing your search. Examine homes that have the same amount of bedrooms, baths, and amenities like a garden, private parking, and outdoor seating. This will give you a more realistic idea of how much you can charge – though you should still keep an eye on what your competitors do throughout the year so you can change properly.

Set the Bar of Your Financial Goal from the Bali Property

Most individuals get into the holiday leasing business to supplement their income, so the first thing to think about is how much money you’ll need from your vacation let to support your living expenses (such as cleaning and laundry services, welcome baskets etc.).

Just for the laundry and cleaning, an ordinary 2/3 bedroom villa let will cost roughly IDR 500.000 per week. If you like your 3-bedroom villa’s AC on all the time and have a pool pump to run, expect to pay between IDR 2.5 and 3 million a month. Also consider insurance and upkeep bills in your accounting book. Many owners overlook these expenses, but you can’t afford to ignore them.

Prioritise Your Short and Long Term Goals

Setting up priorities of goals that you want to achieve from the property come next. Now you have rough ideas of how your Bali property villa should cost based on competitor analysis and financial goal. Next, you should be asking yourself on which one that you care the most. Do you want to make profit straightaway or do you want to develop a good reputation among holidaymakers first?

If profit is your primary objective, you may charge your competitors a similar (or even slightly higher) fee. However, if getting your holiday rental up and running with paying visitors giving reviews is your top priority, you might want to go a little lower.

More Villa and Investment Insights:

How To Find The Best Villas In Bali Through Agency?

Villa Seminyak Staying Within Annually

Discounts Planning 

It’s great to be busy at peak periods, but what about the slow weeks? When individuals are normally too busy working to take a vacation, some of my clients want to provide special offers or discounts to persuade customers to book during off-peak seasons.

If guests are only going to utilize one room, you could try offering a ‘cosy couples’ discount – but keep in mind that the lowered cleaning expenses aren’t that great, so only a 5% or so discount might be fair.

Marketing Mistakes Small Business Owners Should Avoid

Marketing Mistakes Small Business Owners Should Avoid

Just because you made mistakes doesn’t mean you are a total failure in building your business because even seasoned entrepreneurs make mistakes too. Sometimes, things just don’t go as planned. There are many ways you can make mistakes when building business especially in the marketing area. What’s most important is use mistake as positive asset to teach you valuable lessons so you can improve your business.

Mistakes small business owners can avoid

Mistakes are sometimes inevitable because of one thing or another. However, there are also mistakes that can be prevented. It is important to avoid big mistakes that can cost your business  a lot or damaging in long-term. Below are the types of mistakes due to misunderstanding of best marketing practices and you can actually avoid them.

Self-branding without adequate skill

Self-branding without adequate skill

The first mistake is doing branding on your own even though you have no sufficient skill. Marketing your business without  a brand strategy is bound to fail. Branding is essential in marketing and you need to do it with good plan and strategy. It is not only about logo but also about the message you want to deliver. If you don’t understand how to do it well, do not hesitate to bring in an expert. 

Treating everyone as your potential customers

While it is good to be hopeful and positive, a mindset like that won’t get you anywhere. What you offer might not be suitable for everyone. Hence, it is important to decide who your target customers to market to. Be more specific with who you want your brand to be recognized by and it will help your brand to standout. Be unique and and relevant by crafting your message specifically for one niche segment of the marketplace.

Making broad assumptions about customers

Everything that is based on assumption often ends bad. Keep in mind that you are not your customers so making decision based on what you assume of them will do no good for your business. The result will be disappointing. Rely more on data and research to support your ideas. It is highly likely that you have different perspective with your customers. So make sure not to assume you know them well if you don’t. 

Not calculating the initial marketing thoroughly

Being all out from the initial marketing campaign to get the spark. This is marketing mistake you should avoid because investing too much money at the start of your campaign is too risky. If it fails, it costs a lot. Excess waste will be what you get. Instead, get to know who your audience first then decide what kind of campaign that work best. Slowly, you will get more data about your audience and what platform that work best for your marketing campaign. 

It is common sense to avoid the mistakes above. However, there are still many entrepreneurs and small business owners alike who still make those mistakes. Build your network with marketing experts and balance the advice you get with your knowledge of the marketplace, experience, trends, etc.