It is not easy to run business while building solid team at the same time, however, team is important for your business to make it work. You can handle all things related to your business but it will be more efficient if you can do it together with your teammates. Besides, you have more opportunities to expand your business and make it last longer. However, building a solid teamwork is not as easy as it sounds either. You need to build effective communication first to ensure that everyone is one the very same page.
How to build effective communication between teammates
A conversation won’t work if you only care to speak and unwilling to listen. Effective communication is a two-way. This is how you can build relationship in your business. The key of effective communication is positive and personal awareness.
Listen to Voices
To build effective communication, you need to have qualities such as active listening, assertiveness, eye contact, mindfulness, and self-confidence. It is important to raise awareness to listen. This way, evert teammates understand how to face differences and how to respect each other. Differences are not always bad. It can help broadening the horizon and generate more ideas. You and your teammates also must be able to be mindful of individual’s space.
It is also crucial to use positive language especially in professional environment. This can be carried through verbal communication. Positive language is important because it is encouraging and helpful. Meanwhile, negative language tend to drive conflict. Even if you have different opinion, it is important to deliver your intention through positive language so the others won’t feel offended. Positive language don’t necessarily results in positive consequences. However, it can prevent from unnecessary fight and conflict between teammates.
As business owner, you need to use assertiveness in maintaining effective communication. However, you have to differentiate between assertiveness and aggression. Assertiveness doesn’t contain hostile mood to the conversation. It is a clear statement of something you want to plan. Meanwhile, aggression leads to hostile behavior that can aggravate conflict instead of solution. Using assertiveness means you have self-confidence in expressing your thoughts without degrading others.
Adjust the Speaking Style
To build effective communication, it is important to learn more about speaking style which include tone, accent, volume, etc. Your teammates may take differently when you deliver the same sentence in different tone. When you raise your voice too loud when giving order, it can be misinterpreted negatively by your teammates. When you speak in the right tones or pitch, you can motivate others. Positive speaking style is highly advised to use in working environment.
It is easy to have misunderstandings between teammates. That’s why creating positive and effective communication is crucial. Your team won’t be able to reach the goal of the business if they cannot even communicate well to each other. Learning how to use positive language through words choice or tone will benefit every teammate. As business owner, you can encourage your employees and team, or give them examples of effective communication.